Responsible gambling

Responsible Gaming at Crossiron Casino

At Crossiron Casino, we are committed to providing our players with a safe and responsible gaming environment. We understand that problem gambling can affect anyone, regardless of their age or background.

To help prevent problem gambling and support those who may be struggling, we have implemented several tools and resources on our website:

• Configure your limits: You can set daily, weekly, and monthly deposit limits to control how much you want to spend.
• Loss limit reminders: We will remind you when you reach a loss limit that you've previously set for yourself.
• Session duration reminder: Take regular breaks from gaming with our customizable session duration reminders.

If you're feeling like your gaming habits are getting out of hand, or if you know someone who is struggling:

Self-Exclusion:

You can voluntarily exclude yourself from playing on our website and mobile app for a period that suits you. This will also prevent access to all cross-promotional offers connected with the self-excluded customer's account.

This exclusion request may take up to 24 hours to process, during which time players may still log in but won't be able to play or use any bonuses. To apply for an exclusion, please visit our Responsible Gaming page and follow the instructions provided.

Support Resources:

If you're concerned about your gaming habits or are seeking help with problem gambling, we recommend contacting:

• Alberta Health Services addiction services: Call to connect with a local resource for confidential support.
• Problem Gambling Helpline: Available for immediate assistance and guidance.

Tools We Use:

We are committed to complying with the standards set by regulatory bodies, including:

• AGLC's guidelines
• Industry-recognized responsible gaming tools

To ensure your experience is enjoyable and safe, we continually monitor our games, banking options, and policies to meet or exceed these requirements.